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Pardon, Désolé, Excusez-moi: How to Apologize in French

French has three everyday “sorry” words, and they are not interchangeable: one is for bumping into people, one for getting attention, one for actual apologies.

What you'll learn

✓ The big three ✓ Levelling it up (or down) ✓ Accepting an apology

French has three everyday “sorry” words, and they are not interchangeable: one is for bumping into people, one for getting attention, one for actual apologies. Learning how to apologize in French is really about picking the right tool — here’s the whole kit.

🙇 Four rungs, from bump to letter

Pardon (a bump, a sneeze past someone) → excuse-moi / excusez-moi (attention or small fault) → je suis désolé(e) (real regret) → toutes mes excuses / je vous prie de m’excuser (formal, written). Choose the rung that matches the damage — over-apologising sounds as odd as under-apologising.

🎬 This lesson in one minute

The quick version — the full lesson is below. More shorts →

The big three

SayWhenEnglish feel
Pardonbumping someone, squeezing past, mishearingsorry / excuse me (reflex)
Excusez-moigetting attention, interrupting, light faultexcuse me
Je suis désolé(e)a real apology — you did somethingI’m sorry

On the métro at rush hour you’ll use pardon five times a minute; désolé is for when you’re late, wrong, or breaking bad news. With friends, drop to excuse-moi and plain désolé — see tu vs vous for the switch.

Levelling it up (or down)

  • Désolé pour le retard ! — Sorry I’m late! (the everyday classic)
  • Je suis vraiment/sincèrement désolé(e). — I’m really/truly sorry.
  • Toutes mes excuses. — My apologies. (crisp, slightly formal)
  • Je vous prie de m’excuser. — Please accept my apologies. (formal email register)
  • C’est (de) ma faute. — It’s my fault. (owning it)

Accepting an apology

Someone apologizes to YOU? The natural replies: Ce n’est pas grave (no harm done — the default), Pas de souci (no worries, casual), Je vous en prie / Je t’en prie (formal “please, don’t mention it”), or a simple Ça arrive (it happens).

20 Politeness Phrases
The 20 magic words on one poster: save it!

In real sentences

Read each one aloud, then tap 🔊 and shadow the audio — rhythm first, speed later.

Pardon, je ne vous avais pas vu.Sorry — I hadn’t seen you.
Excusez-moi, où est la gare ?Excuse me, where’s the station?
Je suis vraiment désolée pour hier.I’m really sorry about yesterday.
Désolé du retard !Sorry I’m late!
Toutes mes excuses pour ce malentendu.My sincere apologies for the misunderstanding.
Je vous prie de m’excuser pour ce contretemps.Please accept my apologies for the setback.
Ce n’est pas grave, ne t’en fais pas.It’s fine — don’t worry about it.
Ça peut arriver à tout le monde.It could happen to anyone.

Drill it: professional apologies · writing French emails · tu or vous at work

✍️ Your turn: pick the rung

You brush past someone in the métro. One word? (rung 1)

Show answer

Pardon.

You stop a stranger for directions. Opener? (rung 2, vous)

Show answer

Excusez-moi… (excuse-moi with friends).

A woman writes « I’m sorry » — spelling? (agreement)

Show answer

Je suis désolée — the adjective agrees with the speaker.

Formal email apology, one sentence. (rung 4)

Show answer

Je vous prie de m’excuser pour ce retard. (Or: Veuillez accepter toutes mes excuses.)

Someone apologises to YOU. Two natural replies? (close the loop)

Show answer

Ce n’est pas grave. / Il n’y a pas de mal. (Friendlier: t’inquiète !)

FAQ

Is “je m’excuse” wrong?

You’ll hear it constantly, but purists frown — literally it means “I excuse myself”, granting your own pardon. Safe move: excusez-moi or je suis désolé in careful company; je m’excuse among friends is fine.

What’s the difference between désolé and navré?

Navré is désolé in a suit — more formal, often for sympathy: je suis navré de l’apprendre (I’m so sorry to hear that). Daily life runs on désolé.

Do I need the extra -e?

In writing, yes: a woman writes désolée, navrée. In speech they sound identical, so nobody hears your agreement — one of French’s rare mercies.

All the politeness essentials — greetings, please, thank you — live on the greetings & politeness chart, and French small talk covers what to say once you’ve been forgiven.

Is « je m’excuse » wrong?

Purists twitch — literally it means « I excuse myself », granting your own pardon. Millions of French speakers say it daily anyway. Safe path: say excuse-moi / je te présente mes excuses, and let natives keep je m’excuse.

How do I apologise for my French itself?

Don’t over-do it — one light line then keep going: « Désolé, mon français est encore un peu lent ». The French consistently reward learners who push on more than those who apologise twice per sentence.

Quick practice

Play the Quiztap to start · quick practice from this material
how to apologize in french lesson poster

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